E-Mail Settings FAQ

Suggested Settings

The advised E-Mail Settings to use for an account with a domain name of myexample.com.au would be:

Authentication Details

  • Username: user@myexample.com.au
  • Password: your mailbox password

Incoming Server

  • Incoming Server: mail.myexample.com.au
  • IMAP Port: 993
  • POP3 Port: 995

Outgoing Server

  • Server: mail.myexample.com.au
  • SMTP Port: 465

These settings can also be found under `cPanel > Email Accounts > Set Up Mail Client


Step-by-step Instructions

Mail for Windows 10

Windows 10 Mail


Adding an account, click the settings at the bottom-left and choose Manage accounts from the Settings menu that appears on the right.

Within the Manage accounts menu find and click + Add account:

+ Add account
Click to expand


Choose an account, click on Other account (POP, IMAP):

Other account (POP, IMAP)
Click to expand


Enter the following details and click Sign in

E-Mail details
Click to expand


Congratulations, your account is now ready to go.

All finished! Your account has been set up successfully.
Click to expand


Further Resources

Still in need of help? For speedy assistance our friendly staff are always ready to help via our helpdesk, on Twitter, through our website, or directly via email to support.